How should I clean a piece by Kai Hill?
If your sterling silver piece has become tarnished you might try…
using your polishing cloth included in the Care Kit (available in my shop).
or gently brushing the piece with a soft toothbrush and any sort of toothpaste. I recommend Arm&Hammer or Crest. If it has a stone, avoid the stone itself as much as possible. (Please don’t use that toothbrush again after…)
If you have a dirty chain, I will replace it for you at a discounted price.
If your piece is brass and tarnished…
or, try the polishing cloth included in the Care Kit.
If this does not produce the desired result, I recommend sending it back to me, as I will clean it and re-apply the protective coating free of charge.
Can I get my jewelry wet?
Yes, if it is sterling silver and does not have any wood or leather components. Sometimes sea water or chlorine will tarnish a piece, but refer to cleaning instructions above. Stones may change color if exposed to high heat (hot tubs/hot springs) or excessive sunlight over time.
Avoid getting any brass or copper pieces wet! Some pieces have a protective coating, but too much moisture can damage the coating. Pieces that do not have the coating may oxidize even more than normal on your skin.
How can I tell if my piece is sterling silver?
How do I know what my ring size is?
Most sterling silver jewelry made by any jeweler, including me will have a sterling stamp. This can be either “.925” or “sterling” found somewhere on the piece. All silver-looking pieces that you buy from me are Sterling Silver (.925), or Fine Silver (.999). Sometimes I forget to stamp things but I give you my guarantee! The “.925” stamp can be found on the posts of all of my earrings.
Please refer to the sizing chart page and follow the instructions.